Tips to enjoy your time in Chile

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Accommodations


For a short stay, we recommend the following addresses:
La Casa Roja: Agustinas 2113, Barrio Brasil, tel. 6 96 42 41, info@lacasaroja.tie.cl.
Backpacker hostel in a very large, old aristocratic palace; new beds, modern, communal bathrooms, Internet, patio. 5 US-$ per person in multi-bed room, double room 12 US-$.
Residencial Santo Domingo: Santo Domingo 735, Stgo. Centro, tel. 6 39 67 33.
Simple hostel, very much in the centre, rather impersonal, some rooms have no window, double room with breakfast 12 US-$.
Residencial París and Residencial Londres: near the corner Londres and París, next to the Iglesia San Francisco, tel. 664 09 21 (París), 638 22 15 (Londres), about 10 US-$ per person.
El Patio Suizo: Condell 847, Providencia, tel. 474 06 34, info@patiosuizo.com, www.patiosuizo.com. Family-like hostel with pretty garden, rooms with private bathroom.

No reservations are expected there; in case they are booked up, you will be referred to another place. Tip: In all Chilean hotels foreigners can save money (the 19% VAT, value-added tax) by paying cash in US dollars.
For a week stay or longer, Praktikumsvermittlung.de can find you single or double rooms in hostels, hotels, private homes and apart-hotels, at a reasonable price.Seitenanfang


Buses


The yellow buses (‘micros’) run all over town. The main stops of the respective routes are written on the windows; there are no timetables. There are fixed bus stops in the central districts of a town; in all other areas buses stop on hand signal. The bus fare is about 300 pesos (0.40 €) for which you should have change ready; buy tickets either at a ticket machine or from the bus driver. There are no multiple-ride tickets or group tickets. The bus lines are listed on the pocket map of ‘Map-City’.Seitenanfang

Buses II


Chile has a good bus network and one railway line (from Santiago to Temuco). Long distance coaches are cheap and have three categories: ‘clásico’ or ‘turismo’ with normal seats and little legroom; ‘seimi-cama’ or ‘tjecutivo’ with comfortable reclining seats where you are served a snack; and the ‘salón cama’ and ‘premium’, which provide legroom (but not the service) offered in business class. It is safe and comfortable to book long-distance travel by bus with the Tur-Bus company. They are the leading company on the market and you find them in the metro stations Tobalaba, U. de Chile and Calicanto, as well as in some malls, online booking is also available. Other bus companies have their counters at bus stations only (metro Universidad de Santiago). It is worth comparing prices.
Examples from Tur-Bus:
Santiago – Viña del Mar (about 120 kilometres), clásico: about 3.70 €
Santiago – Pucón (about 800 kilometres), salón cama: about 22 €

Car rental


See details under ‘Rental cars’. Because of dubious practices, there are warnings about the Alamo company. Our link Praktikumsvermittlung.de lists fair and reliable agencies.
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City maps


You can get a simple map for free at the airport, and also at the tourist office at Sernatur, Av. Providencia 1550. At newspaper stands and in bookshops you can get inexpensive detailed maps. In addition, the pocket map by Mapcity/IGM (1000 pesos) offers a survey of all bus lines.

Climate and clothing


Because of Chile’s location on the globe, seasons in Chile are opposite those in Europe. The climate in Santiago can be compared to the Mediterranean. Winter lasts from the middle of May to August and is wet with rainfall and great variations in temperature (at night almost 0° C and 10 to 25° C during the day). Most accommodations and offices are without central heating, which means you should bring warm clothing. Summer lasts from November to March and is mostly dry and warm to hot (average temperature is 30° C, up to 35° C at noon). Nights are cool and agreeable and there is hardly any rainfall.

Communal taxis (colectivos)


These taxis carry a sign on top giving the direction of the route and take several passengers at a time on registered routes. When there are no more buses running late at night, this is a useful alternative. Prices are moderate.

Cost of living


Compared to other Latin American countries, Chile is not cheap. Still, most basic food, services, local traffic, bus travel and simple restaurants are clearly less expensive than in Germany. Fruit and vegetables are much cheaper, especially in street markets. Most industrial goods have to be imported and therefore are more expensive than in Europe.

Customs and way of life


Chileans are called the ‘Prussians of South America’, yet punctuality is not taken very seriously. Appointments in general are handled with at least 15 minutes of flexibility; buses and planes, on the other hand, are usually on time.
Outward appearance is of great importance to Chileans. Long hair and earrings for men, and short skirts, unshaven legs and underarms for women are disliked by the very neat Chileans, as is using deodorant insufficiently or not at all. For business, the rules for dress are formal; in many offices you must wear a tie, and jeans or sandals are taboo.
On the other hand, you are easily on first-name terms with colleagues and passing acquaintances, except in formal contexts; younger people (up to 30, 35) are quickly referred to by their first name. When in doubt, and particularly with older people or superiors, it is better to use ‘Usted’.

Electrical equipment

Electrical plugs in Chile have the same voltage as the German (220V, 50 Hz). Devices with safety plugs can only be used with an adapter (adaptador), which can be obtained in any supermarket.Seitenanfang

Examples for restaurants, cafés, etc.:


Mineral water, Coca Cola 0.3 l: 0,70 €
Coffee (espresso): 0.70 €
Beer (on tap): 0.5 l ("Shop"): 1.20 €
Sandwich: 2.00 €
Lunch: from 4.00 € Dinner (3 courses with wine): from 10 €

Examples for shopping in supermarkets:


1 litre full-cream milk: 0.50 €
1 pound butter: 0.70 €
400 g pasta: 0.50 €
1 kg apples: from 0.30 €
1 kg avocados (paltas): from 1.00 €
1 kg tomatoes: 0.40 €
1 lettuce: 0.15 €
1 kg white bread: 1.00 €
1 kg cheese slices: from 3.50 €
1 kg beef: from 3.50 €
Mineral water/Cola 500 mll: 0.50 €
Mineral water/Cola 2 l: 0.85 €
1 bottle of wine 0.7 l: from 2 €

Examples other price :


Metro/bus ride: 0.40 €
Taxi per km: 1.00 €
1 litre petrol: 0.60 €
Coach (500 km): 10.00 €
Overnight stay in a hostel, per person: from 5 €
Overnight stay in a three-star hotel (double room): from 25 €
Internet café per hour: 1.30 €
Cinema: 4.00 €
Daily paper: 0.50 €


Health insurance for foreign countries

In most cases, German health insurance for foreign countries covers the treatment of emergency cases and illnesses in all medical institutions. You will get the best services from private clinics, such as the Clínica Las Condes, Clínica Santa María or Cliníca Alemana. Addresses of German-speaking doctors can be found in the weekly paper CONDOR; many of them work in the German clinic, Clínica Alamana, Ave. Vitacura 5951, at the corner of Manquehue, telephone 210 11 11. Almost all doctors accept credit cards.Seitenanfang


Internet-Cafés


You will find Internet cafés at every corner, but very few offer good coffee. The rates start at about 1 € per hour in students’ quarters and go up to 2.50 € in Barrio Alto. Tip: In the Café Melba, Don Carlos 2898 at the corner of El Bosque Norte, you may use the Internet free of charge as long as you drink coffee or try their delicious breakfast. Seitenanfang

Insurance


Before leaving your home country, it is absolutely necessary for you to take out a policy that is valid abroad, for your luggage, illnesses, accidents and liability! It is worth comparing the price-performance relation of different companies, or perhaps asking a broker. In private clinics, credit cards are accepted as a guarantee.

Luggage


In 2003 the luggage limit was lowered to 20 kilos for Lufthansa, LanChile and all other European airlines flying to Chile. With North American lines you can still take two pieces of luggage free, 32 kilos each. Seitenanfang


Metro

In Santiago, there are three metro lines running daily from 7.00 to 22.00 h. Number 1 is the main line and runs from west to east along the main axis Alameda – Providencia – Apoquindo. The other two lines are the number 2 and number 5; they cross from north to south. The metro is fast and clean and preferable to the micros. Depending on the time of day, a single fare costs between 290 and 380 pesos. The ‘multivia’ is a prepaid card that can be reloaded. If you change directly from one line to another you do not have to pay a second time.Seitenanfang

Money


Chilean currency is the peso (CLP), shortened as ‘$’, which is a little irritating. The exchange rate varies, and at the moment it is 700 CLP to 1 €. The inflation rate has come down to 2 percent within the last few years.
Drawing money from bank terminals is easiest from the ‘Redbanc’ chain, which you find in all larger towns. You need an EC/Maestro credit card and your PIN-number, and you can draw a maximum of 200 000 pesos (= 300 €) per day. You pay 3 to 5 € per draw. You can pay almost everywhere with all common credit cards, but drawing cash with it means paying high bank fees.

Several German banks have appointed partners in Chile, and this simplifies the transfer of money if you need larger amounts. Ask for information at your bank before leaving.
As for traveller’s checks and cash checks (dollar or Euro), it is better if you change them at a exchange booth instead of a bank – and never on the street! The exchange rates are high at airports, and you will get better rates in the city centre in the ‘Agustinas’ at the corner of Ahumada (opening hours Monday to Friday from 9.00 to 19.00 h, and Saturday mornings). There are further exchange booths at the corner of Ave. Providencia and Petro de Valdivia, and of Manuel Montt. The American Express bureau is located at Isidora Goyenechea 3621, piso 10, telephone 3506700, Las Condes,Metro Alcántara. It is open Monday to Friday from 9.30 to 17.00 h. It is only worth going there if you want to exchange a large amount of Am-Ex traveller’s checks. At the weekend, all big hotels can cash your traveller’s checks, but at unfavourable rates.

Mobile phones


Mobile phones are standard equipment in Chile, but they work only within urban regions and along the Pan Americana nationwide. Mobile phones have eight numbers and start with 9 or 8; calls from the Festnetz need a 0 to start with (for more details see Phone calls).It is possible to use your personal mobile phone by the roaming system if your phone company offers this service for Chile and if your phone is equipped with a Triband. This is very expensive since you are charged high roaming rates for incoming as well as outgoing calls and also SMS.

Prepaid cell phones are a less expensive option (celular de prepago). Although you cannot easily make calls into foreign countries, it is possible to receive calls from everywhere. The three most important prepaid companies are Amistar (Telefónica CTC), Aló PCS Entel, and BellSouth; their rates do not differ very much. Try to find out about special offers such as free minutes included in the price and package prices with reduced rates per minute; these contracts run for at least one year.
Another possibility is to bring along your own mobile phone and have a SIM chip from a Chilean company built in. This will cost only a small basic charge and you can use your phone like a Chilean prepaid mobile phone (see above). Although it seems rather complicated, this is the cheapest possibility. Important: Your mobile phone must not have a SIM lock!
For a shorter stay and for visitors to Chile who only need to receive calls, we would recommend that you hire a mobile phone. Praktikumsvermittlung.de will help you with this; more information on request! Seitenanfang

Newspapers


The biggest daily paper with a full section on culture is the conservative Mercurio, one of Latin America’s oldest papers. Other papers are La Tercera, the right-wing evening paper, La Segunda and the free papers metro and La Hora. Weekly papers are: CONDOR (German), Siete+7, Qué Pasa and Ercilla. You can read German daily newspapers and magazines with some delay in the cafeteria of the Goethe Institute (Esmeralda 650), or you can buy current issues at the kiosks in the Ahumada, the pedestrian area.


Postal Service

At the moment, postage to Europe is 360 pesos for a letter or a postcard (20g). the main post office is at the Plaza de Armas and is open from Monday to Friday from 9.00 to 19.00 hours and on Saturdays from 9 to 12 hours. You can get nice postcards in the Museo de Bellas Artes and in the Museo Precolombino. Mail to Germany needs between four and ten days, and from Germany (air mail) about a week, and even longer to smaller towns. You can have very important letters and parcels registered for an extra charge (certificado).Seitenanfang


Return flight confirmation


The telephone numbers of airlines are found in the ‘yellow pages’ under ‘L’ (‘Líneas Aéreas’). Ask for the confirmation of your return flight 48 hours in advance – this is a must with most airlines. To avoid long waiting hours at the airport, it’s best to call the airline again shortly before, in case of delay.
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Safety


There is no question that Chile is the most secure country for travellers within South America. Tourists can move freely and without problems. Areas to avoid are the poor outskirts of big cities, and in the centres of big cities one should be very careful. Like in many other places in the world, there are clever pickpockets around, and they are often very well dressed (like businessmen). Keep your handbag and backpack close to your body and, especially in the city centres and in public transport, do not let yourself be distracted by anything or anybody (this is a well-known trick). Do not carry around big sums of money, your flight tickets, or your passport. Store them in a safe place, and take only a copy of your passport with you. We recommend wearing a money belt. Never hang your bag on the back of your chair in cafés or restaurants or leave them unattended. Although there are very few cases of robbery with the threat of violence, walking in the city centre and on the Cerro San Cristóbal by night is best done in company (not on your own). Seitenanfang


Spanish


The Chilean variation of the Spanish language differs greatly from the Spanish spoken in Spain or in other Latin American countries. Chileans speak fast and with little modulation, swallowing consonants (mainly ‘s’) and using countless trendy expressions. English is only partly useful for understanding them, and German hardly at all.
Praktikumsvermittlung.de can arrange Spanish courses or private lessons for you at a reasonable price with registered language schools.
See ‘Chilensimen’ Seitenanfang


Taxis

Taxis are black with a yellow roof. They may be stopped anywhere and their prices are reasonable: During the day the basic fare is 150 pesos (about 0.20 €); 200 m is about 80 pesos (1.10 €). All taxis have a meter, and you should ask the driver to use it. Tips are not expected. Do not expect the taxi driver to find the address you want to get to; most of them do not have a good knowledge of the town. For longer taxi rides we recommend that you agree on the price beforehand. Seitenanfang


Telephoning


Long distance calls: Telephone companies offer differently graded rates. Except for mobile phones, you dial the three numbers of the company (carrier) first and then the number for the country (049 for Germany). The 0 for the town is dropped. Throughout the city you find public phones that accept coins or a phone card. There are also phone centres offered by the various companies, where you can have a quiet cabin; from there you can also send a fax. For a local call you pay 100 pesos for three minutes; a long distance call to Germany is 200 to 500 pesos, depending on the time of day. Carrier 177 has the cheapest rates at the moment (68 pesos = about 0.10€ to Germany). This company offers free contracts to private persons and to firms (Tel. 2516900). Some Internet cafés offer IP phone calls at even lower rates.
To call a mobile phone number (you recognise it by their first two numbers: 08 or 09), you must insert 200 pesos per minute into a public phone. If you call from a private phone you pay about 100 pesos per minute. See also ‘Mobile phones’. Seitenanfang

The journey


From Europe, about half a dozen airlines fly daily to Santiago de Chile, usually with a stop-over. From Frankfurt: Lufthansa (via Buenos Aires or Sao Paulo), Lan Chile (via Madrid), Iberia (via Madrid), Aerolíneas Argentinas (via Buenos Aires) and Air France (via Paris-Sao Paulo). Flying time, depending on the connections, is between 16 and 20 hours. Prices vary according to season; cheap tickets may be found for less than 700 €, but they are usually 800 €. We strongly recommend early reservation because flights are very often sold out weeks in advance. Connections with American airlines via the USA are less expensive but with several stopovers and long waiting hours. Our Chile links list several agencies.


Time difference


The Chilean summer lasts from the second Saturday in October to the second Saturday in March. During this season it is 4 hours later in Germany.
Winter lasts from the end of March to the end of September, depending on the date of change, and during that season it is 6 hours later in Germany.
During the respective 2 weeks between the change of time in Europe and in Chile, the difference is 5 hours.


Visa / Tourist card


You do not need a visa to enter Chile. On the airplane, you will get a tourist card that is valid for 90 days, which will be stamped at the arrival office. This document should be kept in a very safe place! In case of loss, contact the Policía Internacional (in Santiago: Gen.Borgoño 1052, Metro Calicanto, Monday to Friday 8.30 – 12.30 hours). If you try to leave the country without having your tourist card, you will be delayed at the airport. In case you want to stay more than 3 months, you can go on a day trip to Argentina and then come back and have your tourist card renewed. Another way is to pay 100 US $ for a single extension at the foreigners’office (Extranjería).
The Extranjería is also the place to go if you want to apply for a visa for a longer stay while you are already in the country: Agustinas 1235 piso 2, Monday to Friday 8.30 - 14.00 h. Be prepared for a long wait.
If you want to apply for a visa before you leave Germany, you can do so at the Chilean consulate in or near your hometown.Seitenanfang


 


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